Order Policy: 50% Deposit required to place order and hold date. Balance is due 5 days before pickup date. Must be paid in full if order is placed less than 5 days before event date, rush fee may apply. No refunds on any custom orders.

Several types of goods are exempt from being returned. Perishable goods such as food or drinks.

Additional non-returnable items:

  • Gift cards

Contact us at cake@sweetgemcupcakes.com for questions related to changes in event date. Dates may only be changed if more than 5 days before event date. Deposits are